UIA 27th World Forum of Mediation Centres, Milan Italy
17-18.01.2020
Seeing the Glass as Half-Full, Not Half-Empty — Use and Impact of Mediators’ Optimism During the Mediation Process
Have you ever sensed that, as mediator, your perspective on the possibility of the parties reaching a settlement actually has impacted whether or not it occurs? During this interactive session, we will explore a variety of ways in which the mediator’s optimism can positively impact the mediation process; and help keep it “alive” and moving towards settlement. Our objective is for you – whether innately an optimist, pessimist or realist – to become better equipped to recognize opportunities to exhibit optimism at critical junctures in the mediation process. (…..though if you innately lean more towards pessimism, we understand that you are pretty sure that those opportunities do not exist!).